Service is our specialty

For us, customer service goes beyond product recommendations and billing inquiries. From coast to coast, our subsidiaries take the same approach to service: doing whatever it takes to ensure a smooth and seamless customer experience, every order. By exceeding the industry standard for service, we focus on building long-term partnerships – rather than one-time transactions – with every customer.

Customer Service

Our blueprint for customer success:

Real-world expertise

At every GMS location, you’ll find local building experts with real-life experience on job sites and knowledge derived from years of product research and application. Learn more about our construction expertise.

Relationships

We’re with you for every step of the construction process, whether you need sales support on project bidding, inspections to keep a job moving or recommendations for the perfect product. Our partnership-minded approach has earned us a long-standing reputation as reliable, committed construction experts.

Flexible deliveries

As building professionals ourselves, we know adhering to timelines is crucial in the construction field. Get supplies delivered right where you need them on the job site – even after hours or on weekends – or pick up materials from a local yard. We’ll work with your schedule to ensure you have the necessary materials for successful, on-time job completions.

Breadth of Experience

Commercial contractors, home builders and even do-it-yourselfers all have specialized building supply needs. At GMS, we’re here to help with projects of all scopes, sizes, specialties and levels of complexity.

Let's Talk

Call your local subsidiary, drop by a yard near you or email us to get started today.

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